Welcome to C12 Robotics Hub. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Data We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and company information that you voluntarily give to us when you register with the Site, fill out a contact form, or when you choose to participate in various activities related to the Site, such as online chat and message boards.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Process payments and refunds.
• Monitor and analyze usage and trends to improve your experience with the Site.

3. Disclosure to Third Parties

We may share information we have collected about you in certain situations. Your information may be disclosed to the following third parties:

• Firebase by Google: We use Firebase for backend services such as authentication, database management (Firestore), and hosting. Their privacy policy can be viewed here.
• Stripe: We use Stripe for payment processing. We do not store your credit card details. All payment processing is handled by Stripe. Their privacy policy can be found here.
• Google Analytics: We use Google Analytics to understand user behavior and improve our services. This service tracks and reports website traffic.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Your Rights

You have certain rights in relation to your personal information, including the right to access, correct, or delete your personal data. If you wish to exercise any of these rights, please contact us.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

C12 Robotics Hub
123 Robotics Way
Chicago, IL 60601, USA
Email: Sales@C12Robotics.com